Solutions · AI Solutions

Buying AI is easy. Making it work in the field is hard.

That's why we embedded our own AI assistant, call center AI agent and intelligent IVR into Saphira Connect's conversation infrastructure. Not a service · our own product.

AI Assistant

Our own assistant answers visitor and employee questions on your website or internal channels from your embedded knowledge base. The assistant at the bottom right of this site is a live example of exactly this product.

Trained on a knowledge base built for your organization.
The same experience on web, mobile and internal channels.
Seamless handover to a human for out-of-scope questions.

Call Center AI Agent

Embedded in Saphira Connect's conversation analytics infrastructure, our AI agent understands incoming calls, routes them and resolves frequent requests before they ever reach a human agent. A product we've made work in the field with 30+ years of integration discipline · not a demo.

Intelligent IVR

Instead of classic keypad menus, an IVR that understands natural language and routes callers to the right department on the first try. It integrates with your existing PBX and call center infrastructure · no separate system required.

Request an AI demo

Request an AI demo Try the assistant now